Pay Passport Fee Through Passport Asaan App (2026)

Q: Can I pay passport fee in cash if I do not have any digital payment options?

Yes, through bank counter deposit. DGIP issues a specific challan for cash deposit at designated bank branches. Take the challan to the bank, deposit the cash amount, get stamped receipt. Submit the receipt at the passport office for application processing. This is the traditional non-digital path that remains fully available for those preferring cash.

Q: Is there a transaction charge added when paying through Passport Asaan App?

Usually small or no additional charge. The fee shown is typically the DGIP fee with minimal or no additional service charge for using the app. Specific payment channels may have their own small charges (wallets sometimes charge Rs. 5-20 per transaction). These charges, if any, are displayed at confirmation before you finalize payment.

Q: Can the Passport Asaan App pay fees for multiple family members in one transaction?

Each application requires separate payment. The system associates each transaction with a specific application case (via tracking number). Multiple family member applications need individual transactions. The app may allow executing multiple payments in succession during one session (submit application 1, pay, then application 2, pay, etc.) but underlying transactions are individual.

Passport Asaan App is DGIP's official mobile application that handles passport-related services on smartphones, including fee payment for new passports, renewals, and replacements. While general mobile wallets (Easypaisa, JazzCash) can also pay passport fees through their respective government services menus, the Passport Asaan App provides an integrated experience that combines fee payment with application submission, biometric appointment booking, and tracking — all within a single app. For Pakistanis whose primary passport interaction is through their phone, Passport Asaan is the natural choice. This guide covers fee payment specifically through this DGIP-branded application.

Passport fee structure

Standard fees by combination:

36-page passports: Normal Rs. 3,000-4,000 (5-year) or Rs. 4,500-5,500 (10-year). Urgent: Rs. 5,500-7,000. Fast track: Rs. 11,000-13,500.
72-page passports: approximately 30-40% higher than 36-page for same validity and processing speed.
5-year vs 10-year: 10-year is roughly 40-50% more expensive than 5-year for same pages.
Normal vs urgent vs fast track: urgent is roughly 1.5-2x normal; fast track is roughly 3-4x normal. Substantial premium for speed.
E-Passport: approximately 2-3x equivalent MRP fees. Substantial premium for chip technology.
Child passports: typically Rs. 1,500-2,500 for 5-year validity. Children's passports have shorter validity than adult's typically.
Lost passport replacement: standard passport fees plus additional replacement fee where applicable.
Specific category fees — diplomatic and official passports have different fee structures handled through specific channels.

Exact fee amounts adjust periodically. DGIP's portal and Passport Asaan App display current applicable fees based on your specific selections. The amounts above are reference ranges as of early 2026.

Installing and setting up Passport Asaan App

Download from Google Play Store or Apple App Store
Search 'Passport Asaan' or 'DGIP Pakistan'. Verify the publisher is DGIP/Ministry of Interior — avoid lookalike apps from unauthorised publishers.
Install and open the app
Standard mobile app installation. App size is modest, usually under 100 MB.
Register or log in
First-time users register with CNIC, mobile number, and email. OTP verification completes setup. Existing users log in with stored credentials.
Grant required permissions
Camera for photographs, storage for documents, notifications for status updates. Permissions can be granted only when needed if you prefer.

Fee payment workflow in Passport Asaan App

Select passport service
Choose: new passport, renewal, replacement, or specific other service. The fee structure depends on this choice.
Configure passport parameters
Pages (36 or 72), validity (5 or 10 year), processing speed (normal/urgent/fast track). The app calculates fee automatically based on selections.
Review fee amount
App displays total fee including any small transaction charges. Verify the amount matches your expectations based on selections.
Choose payment method
Integrated options: mobile wallet (Easypaisa, JazzCash, others), debit/credit card, internet banking. Some payment channels may have additional service charges visible at confirmation.
Enter payment credentials
Wallet PIN, card details, or banking credentials depending on chosen method. Transaction processing happens within the app via integrated payment gateway.
Confirm payment
Final confirmation of payment. Transaction executes within seconds for most channels.
Receive confirmation
SMS confirmation arrives shortly after. Transaction history maintained in app. Receipt available for download/email.
Application proceeds with paid status
Fee payment links automatically to your passport application case. Tracking shows paid status; application moves to next processing stage.

Passport Asaan App vs other payment channels

Why use the dedicated app vs other options:

Passport Asaan App advantages: integrated with application workflow (payment and submission in one place), automatic fee calculation based on selections (no manual entry of amounts), DGIP-specific features and notifications, single account for all passport-related services.
Easypaisa / JazzCash advantages: you may already use these wallets for other purposes, consolidated payment history in your primary wallet, possibly faster if you're already in the wallet app for other reasons.
Bank counter deposit: traditional option for those without digital payment capability. Cash deposit with specific challan, paper receipt. More steps but cash-based.
Bank app transfer: similar to wallets but through your bank's mobile app. May support direct passport fee payment depending on bank's services.
Same underlying fee — all channels pay the same DGIP fee. The channel choice is about convenience and integration rather than cost.
Combining approaches works — you can submit application through Passport Asaan App and pay through a separate wallet, or vice versa. The DGIP system links payments to applications via tracking numbers regardless of payment channel.

When Passport Asaan App payment hits problems

Common problems and resolution:

Payment fails repeatedly — check that selected payment method has sufficient funds, verify network connectivity, ensure payment credentials are correct. Retry with stable connection; if persistent, try alternative payment channel.
Payment shows successful in payment channel but Passport Asaan shows unpaid — synchronisation delays sometimes happen. Wait an hour and check; if persistent beyond a day, contact DGIP with transaction details for manual verification.
Wrong fee amount calculated — verify your selections match what you intended. Some selections (72-page, 10-year, fast track) have substantially higher fees than basic options. If amount still seems wrong, contact DGIP support before paying.
Card declined — bank may have flagged the transaction. Contact your bank to authorise the transaction or try an alternative payment method.
Wallet PIN wrong — wallet may lock after multiple wrong attempts. Unlock through the wallet's customer service.
App crashes during payment — rare but possible. If payment processed (you received SMS confirmation), the transaction succeeded despite app issue. If no SMS confirmation, payment didn't process; retry after restarting app.
Receipt issues — if you need formal receipt beyond SMS, transaction history in app can be exported. DGIP-side payment confirmation also appears in your application tracking.

Passport Asaan App payment — common questions

Can I pay passport fee in cash if I do not have any digital payment options?

Is there a transaction charge added when paying through Passport Asaan App?

Can I get refund if I cancel passport application after paying?

Possible but with limitations. Refund policy depends on processing stage. Pre-processing cancellations (before DGIP staff have started reviewing) typically refundable. Post-processing cancellations may have non-refundable portions. Contact DGIP directly with case details to initiate refund. The payment channel (Passport Asaan, wallet, etc.) acts on DGIP's instruction for refunds — they don't independently process them.

Why does my passport fee differ from what someone else paid for similar passport?

Multiple factors affect the fee: passport type (MRP vs e-Passport), pages (36 vs 72), validity (5 vs 10 year), processing speed (normal/urgent/fast track). Different combinations yield different fees. Two people both getting 'passport renewal' could pay substantially different amounts based on these options. Also, DGIP occasionally adjusts fees — your friend may have applied at a different fee regime.

Can the Passport Asaan App pay fees for multiple family members in one transaction?

If I lose internet during payment, what happens?

Depends on stage. If you lost connection before submitting payment, no transaction occurred — retry after reconnecting. If you lost connection after submission but before receiving confirmation, the transaction status is uncertain — wait for SMS confirmation (which may arrive when connection restores) or check your payment channel's transaction history. If unclear, contact DGIP support with details before attempting another payment.

Closing note on integrated services

The Passport Asaan App represents DGIP's effort to create an integrated mobile experience for passport services — application submission, fee payment, appointment booking, tracking, and notifications all in one place. For Pakistanis comfortable with smartphone apps, this integration provides genuine convenience compared to navigating multiple separate channels.

For those preferring traditional channels, those remain available — DGIP's modernisation has been additive (new options alongside old) rather than replacement. Cash payment at bank counters, paper applications at offices, in-person assistance at DGIP centres — all continue to be supported.

Fee structures, payment procedures and troubleshooting described above reflect DGIP and Passport Asaan App's operational state as of early 2026. Specific amounts and procedures evolve periodically — verify current details at the time of actual payment.